How To Fix ICL_CF580 - Parked payments exist (subclm &1); claim/subclaim closure not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 580

• Message text: Parked payments exist (subclm &1); claim/subclaim closure not permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF580 - Parked payments exist (subclm &1); claim/subclaim closure not permitted ?

  The SAP error message ICL_CF580 indicates that there are parked payments associated with a claim or subclaim, which prevents the closure of that claim or subclaim. This is a common issue in SAP systems, particularly in the context of claims management and insurance processing.
  Cause:
  The error occurs when there are one or more parked payments linked to a specific claim or subclaim. Parked payments are transactions that have been entered into the system but have not yet been fully processed or posted. Because these payments are still pending, the system does not allow the claim or subclaim to be closed, as it could lead to inconsistencies in financial reporting and data integrity.
  Solution:
  To resolve this error, you need to take the following steps:
  
  
  Identify Parked Payments:
  
  Use transaction codes such as FBV0 (Display Parked Documents) or FBV3 (Display Parked Document) to find the parked payments associated with the claim or subclaim.
  You can also check the claim/subclaim details in the relevant SAP module (e.g., Claims Management) to see if there are any references to parked payments.
  
  
  
  Process or Delete Parked Payments:
  
  If the parked payments are valid and should be processed, you can either post them or approve them, depending on your organization's workflow.
  If the parked payments are no longer needed, you can delete them. Ensure that you have the necessary authorizations to perform these actions.
  
  
  
  Re-attempt Claim/Subclaim Closure:
  
  Once all parked payments have been processed or deleted, you can attempt to close the claim or subclaim again.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing parked documents and claims, such as:
  
  FBV0: Display Parked Documents
  FBV3: Display Parked Document
  ICL: Claims Management transactions
  
  
  
  User Authorizations: Ensure that you have the necessary permissions to view and manage parked payments and claims.
  
  
  Documentation: Refer to your organization's SAP documentation or user manuals for specific procedures related to claims management and handling parked payments.
  
  
  Consult with SAP Support: If you continue to experience issues or if the parked payments cannot be resolved, consider reaching out to your SAP support team or consulting SAP Help Portal for further assistance.
  
  
  By following these steps, you should be able to resolve the ICL_CF580 error and successfully close the claim or subclaim.