How To Fix ICL_CF573 - Error in determination of payment plan key

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 573

• Message text: Error in determination of payment plan key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF573 - Error in determination of payment plan key ?

  The SAP error message ICL_CF573, which states "Error in determination of payment plan key," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing or payment plans. This error indicates that the system is unable to determine the appropriate payment plan key for a specific transaction or claim.
  Causes:
  
  Configuration Issues: The payment plan keys may not be properly configured in the system. This could include missing or incorrect settings in the relevant customizing tables.
  Missing Master Data: The necessary master data (e.g., customer data, policy data) may be incomplete or missing, which can prevent the system from determining the payment plan.
  Incorrect Input Data: The data entered during the transaction may not meet the criteria required for the payment plan determination.
  Authorization Issues: The user may not have the necessary authorizations to access the payment plan data.
  System Bugs: There may be bugs or issues in the specific version of SAP being used that affect the determination process.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for payment plans in the SAP system. Ensure that all necessary parameters are set correctly in the relevant customizing transactions (e.g., SPRO).
  Verify Master Data: Ensure that all required master data is complete and accurate. This includes checking customer records, policy details, and any other relevant data.
  Review Input Data: Double-check the data entered during the transaction for any errors or omissions that could affect payment plan determination.
  Authorization Check: Ensure that the user has the necessary authorizations to access and use the payment plan functionality.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Debugging: If you have access to technical resources, consider debugging the process to identify where the determination fails.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE37 (for function modules) that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to payment plans and claims processing for additional insights and best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.