How To Fix ICL_CF568 - At least one damaged object has a salvageable attribute

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 568

• Message text: At least one damaged object has a salvageable attribute

What causes this issue?

With subclaim &V1& there is at least one damaged object in which the
<ZK>Total Loss</> indicator has been set. As long as this is the case,
you cannot change the salvage status at subclaim level.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF568 - At least one damaged object has a salvageable attribute ?

  The SAP error message ICL_CF568, which states "At least one damaged object has a salvageable attribute," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and damaged objects.
  Cause:
  This error message is triggered when the system identifies that there is at least one damaged object associated with a claim that has been marked as salvageable. This means that the object can potentially be repaired or salvaged, but there may be inconsistencies or issues in the data that prevent the claim from being processed correctly.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the damaged object, such as incorrect status or attributes.
  Configuration Issues: The configuration settings for salvageable items in the Claims Management module may not be set up correctly.
  Missing Information: Required fields or information related to the damaged object may be missing or incorrectly filled out.
  System Bugs: There could be bugs or issues in the version of SAP you are using that affect how salvageable attributes are processed.
  
  Solution:
  To resolve the ICL_CF568 error, you can take the following steps:
  
  
  Check Object Attributes: Review the attributes of the damaged object in question. Ensure that the salvageable attribute is correctly set and that all required fields are filled out properly.
  
  
  Review Claim Data: Go through the claim data associated with the damaged object. Look for any inconsistencies or missing information that could be causing the error.
  
  
  Configuration Review: If you have access to the configuration settings, check the settings related to salvageable items in the Claims Management module. Ensure that they are configured correctly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the Claims Management module for any specific guidance on handling salvageable objects.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates if the issue is related to a known bug.
  
  
  Testing: After making any changes, test the claim processing again to ensure that the error has been resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where other users may have encountered and resolved similar issues.
  Training: If you are frequently working with the Claims Management module, consider additional training or resources to better understand the handling of damaged objects and salvageable attributes.
  
  By following these steps, you should be able to identify the root cause of the ICL_CF568 error and implement a solution to resolve it.