How To Fix ICL_CF565 - Select the "Total Loss" field in a damaged object for the subclaim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 565

• Message text: Select the "Total Loss" field in a damaged object for the subclaim

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF565 - Select the "Total Loss" field in a damaged object for the subclaim ?

  The SAP error message ICL_CF565, which states "Select the 'Total Loss' field in a damaged object for the subclaim," typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management (ICM) module. This error indicates that the system requires the user to specify a "Total Loss" field for a damaged object associated with a subclaim.
  Cause:
  
  Missing Data: The "Total Loss" field may not have been filled out for the damaged object in the subclaim. This field is essential for processing claims related to total loss scenarios.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up correctly to handle total loss claims.
  User Input Error: The user may have overlooked selecting or entering the necessary information regarding the total loss.
  
  Solution:
  
  Check the Damaged Object: Navigate to the damaged object associated with the subclaim and ensure that the "Total Loss" field is filled out correctly. If it is not, enter the required information.
  Review Subclaim Details: Ensure that all necessary fields in the subclaim are completed, particularly those related to the damaged object.
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings for the ICM module. They may need to adjust settings related to total loss claims.
  User Training: Ensure that users are trained on the importance of filling out all required fields in the claims process to avoid similar errors in the future.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the ICM module for detailed information on handling claims and the specific fields required for processing.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support Forums: Engage with SAP community forums or support channels where other users may have encountered and resolved similar issues.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to SAP support for further assistance.