How To Fix ICL_CF546 - Salvage not created; transaction could not be executed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

  • Message number: 546

  • Message text: Salvage not created; transaction could not be executed

  • Show details Hide details
  • What causes this issue?

    The salvage case was not created for one or more of the following
    reasons:
    the subclaim has not been closed,
    the flag for a total loss has not been set,
    the salvage status has not been set to "Open".
    You can only create salvage payments and change payments for salvage if
    the salvage case itself has been created.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Ensure that the above criteria are fulfilled, and then execute the
    action again.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CF546 - Salvage not created; transaction could not be executed ?

    The SAP error message ICL_CF546, which states "Salvage not created; transaction could not be executed," typically occurs in the context of the SAP Claims Management module. This error indicates that the system was unable to create a salvage transaction due to some underlying issues. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Missing Configuration: The salvage process may not be properly configured in the system. This could include missing settings in the claims management configuration or in the salvage process itself.

    2. Data Issues: There may be missing or incorrect data in the claim that is preventing the salvage transaction from being created. This could include missing values in required fields or incorrect data types.

    3. Authorization Issues: The user attempting to execute the transaction may not have the necessary authorizations to create a salvage transaction.

    4. System Errors: There could be temporary system issues or bugs that are preventing the transaction from being executed.

    5. Business Rules: Certain business rules or validations may not be met, which can prevent the creation of the salvage.

    Solutions:

    1. Check Configuration: Review the configuration settings for the salvage process in the SAP system. Ensure that all necessary settings are in place and correctly configured.

    2. Validate Data: Check the claim data for completeness and correctness. Ensure that all required fields are filled out and that the data adheres to the expected formats.

    3. Review Authorizations: Verify that the user has the necessary authorizations to perform the salvage transaction. If not, work with your SAP security team to grant the required permissions.

    4. Check for System Issues: Look for any system messages or logs that might indicate a temporary issue. If necessary, consult with your SAP Basis team to check for system performance or errors.

    5. Consult Documentation: Review SAP documentation or notes related to the ICL_CF546 error message. There may be specific notes or patches available that address this issue.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICLM (Claims Management) and ICLD (Claims Data).
    • SAP Notes: Search for SAP Notes related to the ICL_CF546 error message in the SAP Support Portal. These notes may provide additional insights or solutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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