How To Fix ICL_CF503 - Payment receipt and receipt date must both be filled or both be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 503

• Message text: Payment receipt and receipt date must both be filled or both be empty

What causes this issue?

The payment item has been identified as a receivable item. However, the
attributes of a receivable item have only been partly defined. The flag
for the payment receipt field and the receipt date must either both be
filled or both be empty.

System Response

The payment activity has been postponed.

How to fix this error?

Set the flag for the incoming payment field and enter a value in the
funds receivable date field to define the payment item as a receivable
item.
Alternatively, you can leave both fields empty. This means that the
payment item is defined as being a non-receivable payment item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF503 - Payment receipt and receipt date must both be filled or both be empty ?

  The SAP error message ICL_CF503 indicates that there is an inconsistency in the payment receipt and receipt date fields in the system. Specifically, it means that either both fields must be filled out or both must be left empty. This error typically occurs in the context of insurance claims processing or financial transactions within SAP.
  Cause:
  The error arises when:
  
  The payment receipt field is filled in, but the receipt date field is left empty.
  Conversely, the receipt date is filled in, but the payment receipt field is left empty.
  
  This inconsistency violates the validation rules set in the SAP system, which require that both fields be treated as a pair.
  Solution:
  To resolve the error, you should ensure that both fields are either filled or left empty. Here are the steps to follow:
  
  
  Check the Fields: Go to the transaction or screen where the error occurred and locate the payment receipt and receipt date fields.
  
  
  Fill Both Fields: If you have a payment receipt, ensure that you also enter the corresponding receipt date. If you do not have a payment receipt, make sure that the receipt date is also left blank.
  
  
  Save Changes: After making the necessary adjustments, try to save the transaction again.
  
  
  Validation: If you are unsure about the values to enter, consult with your finance or accounting department to ensure that you are entering the correct information.
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to claims processing, such as ICL (Insurance Claims Management) transactions.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error.
  User Roles: Ensure that you have the appropriate permissions to make changes to the payment receipt and receipt date fields.
  Testing: If you are in a testing environment, replicate the issue to understand the conditions under which it occurs.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.