How To Fix ICL_CF419 - Internal error: Amount to be cleared in document &1 is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 419

• Message text: Internal error: Amount to be cleared in document &1 is zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF419 - Internal error: Amount to be cleared in document &1 is zero ?

  The SAP error message ICL_CF419 indicates that there is an internal error related to the clearing process in the SAP system, specifically stating that the amount to be cleared in the document is zero. This typically occurs in the context of the SAP Insurance module, particularly when dealing with claims and payments.
  Cause:
  
  Zero Amount: The most straightforward cause is that the document you are trying to clear has a zero amount. This can happen if the payment or claim amount has been incorrectly set to zero.
  Incorrect Configuration: There may be configuration issues in the clearing process or in the related financial documents.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Business Logic Errors: There may be issues with the business logic that governs how amounts are calculated or processed in the clearing function.
  
  Solution:
  
  Check Document Amounts: Verify the amounts in the document you are trying to clear. Ensure that they are not zero and that they are correctly entered.
  Review Clearing Configuration: Check the configuration settings related to clearing in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Validation: Validate the data in the relevant tables to ensure there are no inconsistencies. This may involve checking for missing entries or incorrect data types.
  Reprocess the Document: If the document was created incorrectly, you may need to reverse or delete it and recreate it with the correct amounts.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  Debugging: If you have access to development tools, you may want to debug the process to identify where the error is occurring in the code.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL5N (Customer Line Item Display) to review the documents involved.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about the context in which it occurs.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.