How To Fix ICL_CF408 - Subrogation cannot be carried out

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 408

• Message text: Subrogation cannot be carried out

What causes this issue?

You tried to carry out subrogation, which is not possible for one of
the following reasons:
a payout has not been made
a payout has not yet been approved
the subclaim is open
the subrogation flag has not been set

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF408 - Subrogation cannot be carried out ?

  The SAP error message ICL_CF408, which states "Subrogation cannot be carried out," typically occurs in the context of the SAP Claims Management module. This error is related to the subrogation process, which involves the right of an insurer to pursue a third party that caused an insurance loss to the insured.
  Causes:
  
  Missing or Incomplete Data: The claim may lack necessary information or documentation required for subrogation.
  Claim Status: The status of the claim may not allow for subrogation to be processed. For example, if the claim is still in a preliminary stage or has been closed.
  Configuration Issues: There may be configuration settings in the SAP system that prevent subrogation from being executed.
  Legal Restrictions: There may be legal or regulatory restrictions that prevent subrogation in certain cases.
  Incorrect Master Data: The master data related to the claim, such as the policyholder or third-party details, may be incorrect or incomplete.
  
  Solutions:
  
  Check Claim Data: Review the claim to ensure all necessary information is complete and accurate. This includes checking for any missing documentation.
  Verify Claim Status: Ensure that the claim is in a status that allows for subrogation. If the claim is closed or in a status that does not permit subrogation, you may need to change the status or reopen the claim.
  Review Configuration: Consult with your SAP administrator or technical team to review the configuration settings related to subrogation in the Claims Management module.
  Legal Review: If applicable, consult with legal counsel to ensure that there are no legal barriers to pursuing subrogation in this case.
  Correct Master Data: Ensure that all relevant master data is accurate and up to date, including details about the insured, the claim, and any third parties involved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the SAP documentation for Claims Management and subrogation processes to ensure compliance with best practices.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after checking these areas, it may be beneficial to escalate the matter to SAP support for further assistance.