How To Fix ICL_CF405 - No accident participant selected. Business partner selection to be made

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 405

• Message text: No accident participant selected. Business partner selection to be made

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF405 - No accident participant selected. Business partner selection to be made ?

  The SAP error message ICL_CF405 ("No accident participant selected. Business partner selection to be made") typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or accident-related processes. This error indicates that the system requires a business partner (such as a person or organization involved in the accident) to be selected before proceeding with the claim processing.
  Cause:
  The error is triggered when:
  
  You are trying to create or process a claim without selecting a relevant business partner (e.g., the insured party, claimant, or any other participant in the accident).
  The system expects a business partner to be linked to the claim for further processing, but none has been specified.
  
  Solution:
  To resolve the ICL_CF405 error, follow these steps:
  
  
  Select a Business Partner:
  
  Navigate to the section of the claim where you can specify participants.
  Ensure that you select a valid business partner from the list of available partners. This could be the claimant, insured party, or any other relevant participant in the accident.
  
  
  
  Check Business Partner Master Data:
  
  Ensure that the business partner you are trying to select is correctly set up in the system. This includes checking that the partner is active and has the necessary roles assigned (e.g., claimant, insured).
  
  
  
  Review Claim Configuration:
  
  If you are consistently encountering this error, review the configuration settings for the claims management module to ensure that the business partner selection is correctly set up.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling business partners in claims management.
  
  
  
  Contact Support:
  
  If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Business Partner Roles: Understand the different roles that a business partner can have in the context of claims management (e.g., claimant, insured, witness).
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional troubleshooting steps.
  Training and Documentation: Familiarize yourself with the claims management processes in SAP through training materials or user guides to better understand how to manage business partners effectively.
  
  By ensuring that a business partner is selected and properly configured, you should be able to resolve the ICL_CF405 error and continue with your claims processing.