How To Fix ICL_CF402 - Error in selection of liability rate

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 402

• Message text: Error in selection of liability rate

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF402 - Error in selection of liability rate ?

  The SAP error message ICL_CF402, which indicates "Error in selection of liability rate," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and liability calculations. This error can arise due to various reasons related to configuration, data entry, or system settings.
  Causes of ICL_CF402
  
  
  Missing Configuration: The liability rates may not be properly configured in the system. This could include missing entries in the relevant tables or incorrect settings in the customizing transactions.
  
  
  Invalid Data: The data being processed may not meet the required criteria for selecting a liability rate. This could include incorrect or incomplete information in the claim or policy.
  
  
  Inconsistent Master Data: Issues with master data related to the insurance policy, such as policy types, coverage details, or customer information, can lead to this error.
  
  
  Versioning Issues: If there are multiple versions of liability rates and the system is unable to determine which one to use, it may trigger this error.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data for liability rate selection.
  
  
  Solutions to ICL_CF402
  
  
  Check Configuration: Review the configuration settings for liability rates in the SAP system. Ensure that all necessary entries are made in the relevant customizing transactions (e.g., SPRO settings for Claims Management).
  
  
  Validate Input Data: Ensure that all required fields in the claim or policy are filled out correctly. Check for any missing or incorrect data that could affect the liability rate selection.
  
  
  Review Master Data: Verify that the master data related to the insurance policy and claims is accurate and complete. This includes checking policy types, coverage details, and customer information.
  
  
  Check Versioning: If applicable, ensure that the correct version of the liability rate is being used. You may need to review the versioning settings in the system.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to access the data required for liability rate selection. If not, work with your SAP security team to resolve any authorization issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  
  Related Information
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management and liability calculations for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF402 error in your SAP system.