How To Fix ICL_CF381 - System found several documents to be canceled when looking for doc. &1

ICL_CF381 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 381

• Message text: System found several documents to be canceled when looking for doc. &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF381 - System found several documents to be canceled when looking for doc. &1 ?

  The SAP error message ICL_CF381 indicates that the system has found multiple documents that are marked for cancellation when trying to process a specific document identified by the document number (&1). This typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing.
  
  Cause:
  
  
  Multiple Cancellation Requests: The error usually arises when there are multiple cancellation requests for the same document. This can happen if:
  
  The user has attempted to cancel the document multiple times.
  There are multiple entries in the database that are marked for cancellation.
  There may be inconsistencies in the document status due to system errors or manual interventions.
  
  
  
  Data Integrity Issues: There might be issues with data integrity in the database, leading to multiple records being flagged for cancellation.
  
  
  
  Configuration Issues: Incorrect configuration in the system related to document processing or cancellation might also lead to this error.
  
  
  
  Solution:
  
  
  Check Document Status: Review the status of the document in question.