How To Fix ICL_CF375 - There is no entry in the basic settings for Collections/Disbursements

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 375

• Message text: There is no entry in the basic settings for Collections/Disbursements

What causes this issue?

There are no Customizing settings for the general parameters for <ZK>SAP
Collections & Disbursements</> (FS-CD).

How to fix this error?

Check the Customizing settings in IMG activity <ZK>Define General
Parameters for FS-CD</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF375 - There is no entry in the basic settings for Collections/Disbursements ?

  The SAP error message ICL_CF375 indicates that there is no entry in the basic settings for Collections/Disbursements in the SAP system. This error typically occurs in the context of the SAP Collections Management or Disbursement Management modules, which are part of the SAP Financial Services suite.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The necessary configuration for Collections/Disbursements has not been set up in the system. This could include missing entries in the customizing settings for the relevant organizational units or processes.
  Incorrect Settings: There may be incorrect or incomplete settings in the configuration that prevent the system from processing collections or disbursements correctly.
  Data Inconsistency: There might be inconsistencies in the data that are causing the system to not find the required entries.
  
  Solution:
  To resolve the ICL_CF375 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Collections/Disbursements. This is usually found under:
  
  Financial Services > Collections Management > Basic Settings.
  
  
  Ensure that all necessary entries are made for your organizational units, such as company codes, business areas, and other relevant settings.
  
  
  
  Create Missing Entries:
  
  If you find that there are missing entries, create them according to your business requirements. This may involve defining the necessary parameters for collections and disbursements.
  
  
  
  Review Existing Settings:
  
  If entries exist but the error persists, review the existing settings for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on the configuration of Collections/Disbursements. This can provide insights into what settings are required.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error is resolved and that the collections/disbursements processes are functioning as expected.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or consulting with an SAP expert who can provide more tailored assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (for creating collections/disbursements) and ICL2 (for displaying them).
  SAP Notes: Check for any SAP Notes related to the ICL_CF375 error for additional troubleshooting steps or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF375 error in your SAP system.