How To Fix ICL_CF351 - Error when calling policy product &1

ICL_CF351 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 351

• Message text: Error when calling policy product &1

What causes this issue?

There are no entries in the Customizing settings for policy product &v1&
(Generation &v2&, Version &v3&).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings for policy product.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF351 - Error when calling policy product &1 ?

  The SAP error message ICL_CF351 typically occurs in the context of the SAP Claims Management module, particularly when dealing with policy products. This error indicates that there is an issue when trying to call or process a specific policy product.
  
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  
  Configuration Issues: The policy product may not be properly configured in the system. This could involve missing or incorrect settings in the policy product definition.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the related master data or transaction data that the system requires to process the policy product.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or process the specified policy product.
  
  
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  
  Integration Issues: If the policy product is integrated with other systems or modules, there may be issues in the