How To Fix ICL_CF315 - No reserves found on the basis of the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 315

• Message text: No reserves found on the basis of the selection criteria

What causes this issue?

You want to post data to another component (financial accounting, for
example). No data was found on the basis of the selection criteria that
you chose.

System Response

The system is unable to post data, as no data exists.

How to fix this error?

INCLUDE ISIS_NA_INPUT OBJECT DOKU ID TX
Enter selection criteria that is less restrictive, enabling the system
to find matching data records (if such matching data records exist).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF315 - No reserves found on the basis of the selection criteria ?

  The SAP error message ICL_CF315: No reserves found on the basis of the selection criteria typically occurs in the context of the SAP Claims Management module, particularly when dealing with reserves for claims. This error indicates that the system could not find any reserve entries that match the criteria specified in your selection.
  Causes:
  
  Incorrect Selection Criteria: The criteria you have entered (such as claim number, date range, or status) may not match any existing reserves in the system.
  No Reserves Created: There may simply be no reserves created for the claims you are trying to analyze or process.
  Data Synchronization Issues: If the data has not been updated or synchronized properly, it may lead to this error.
  Authorization Issues: Lack of proper authorization to view certain reserves can also lead to this message.
  Configuration Issues: There may be configuration settings in the Claims Management module that are not set up correctly.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you are using. Ensure that you are entering the correct claim numbers, date ranges, and other relevant filters.
  Verify Reserves: Check if reserves have been created for the claims in question. You can do this by navigating to the relevant claim and checking the reserve entries.
  Data Refresh: If you suspect data synchronization issues, try refreshing the data or running any necessary background jobs that update the reserves.
  Authorization Check: Ensure that you have the necessary authorizations to view the reserves. Consult with your SAP security team if needed.
  Configuration Review: If you suspect configuration issues, consult with your SAP functional consultant to review the settings related to claims and reserves.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICL_CLAIM for claims processing and ICL_RESERVE for reserve management.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  Documentation: Review the SAP Help documentation for Claims Management to understand how reserves are managed and any prerequisites for their creation.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.