How To Fix ICL_CF255 - Payment belongs to subclaim &1, but items belong to subclaim &2

ICL_CF255 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 255

• Message text: Payment belongs to subclaim &1, but items belong to subclaim &2

What causes this issue?

You have tried, via external data transfer, to create a payment for
subclaim &v1& in which some payment items are to be assigned to another
subclaim (<ZK>ITEMSUBCL </>= &v2&).

System Response

The payment cannot be created.

How to fix this error?

Perform one of the following activities:
Enter the required subclaim in the <LS>ITEMSUBCL</> field if you want
to assign the payment items of a payment to only <ZH>one</> subclaim.
Optionally you can leave the <ZK>ITEMSUBCL</> field empty. In this case
the subclaim is transferred from the payment header to the payment
items.
If you want to assign the items of a payment to <ZH>different</>
subclaims,
Create the payment at claim level
Enter the value "X" in the <ZK>SUBCLAIM</><LS> </> field of the payment
header and that of the payment items.
Specify the assignment of the individual item to a subclaim in the
<ZK>ITEMSUBCL</> field of the payment items.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF255 - Payment belongs to subclaim &1, but items belong to subclaim &2 ?

  The SAP error message ICL_CF255 indicates a mismatch between the payment and the items in a claims processing scenario. Specifically, it states that a payment is associated with one subclaim (subclaim &1), while the items being processed belong to a different subclaim (subclaim &2). This typically occurs in the context of insurance claims processing, where payments and items must be correctly linked to the appropriate subclaims.
  
  Cause:
  
  Incorrect Subclaim Association: The payment was incorrectly assigned to a subclaim that does not correspond to the items being processed.
  Data Entry Errors: Manual entry errors during the creation of payments or items can lead to mismatches.
  System 
  Configuration Issues: There may be configuration issues in the SAP system that lead to incorrect associations between payments and subclaims.
  Workflow Issues: If the workflow for processing claims and payments is not properly set up, it can lead to such discrepancies.
  
  
  Solution:
  
  Verify Subclaim Associations: Check the subclaim assignments for both the