How To Fix ICL_CF252 - Tax determination not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 252

• Message text: Tax determination not possible

What causes this issue?

If there are lines that are tax lines, deductible lines, and so on, tax
cannot be determined and distributed automatically. There must be a tax
code in all lines.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can delete these lines and execute a new calcuation, or you can
enter the tax lines manually.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF252 - Tax determination not possible ?

  The SAP error message ICL_CF252, which states "Tax determination not possible," typically occurs in the context of the SAP Insurance module (ICL) when the system is unable to determine the appropriate tax for a transaction. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Missing Tax Configuration: The tax codes or tax determination rules may not be properly configured in the system. This includes missing tax rates or incorrect tax categories.
  
  
  Incorrect Master Data: The master data for the customer, vendor, or material may not have the necessary tax information. For example, the tax classification might be missing or incorrect.
  
  
  Transaction Data Issues: The specific transaction may not have the required information for tax determination, such as the correct tax jurisdiction or tax category.
  
  
  Country-Specific Regulations: Different countries have different tax regulations, and if the system is not set up to handle the specific requirements of a country, it may lead to this error.
  
  
  Customizations or Enhancements: If there are custom developments or enhancements in the system that affect tax determination, they may not be functioning correctly.
  
  
  Solutions:
  
  
  Check Tax Configuration: Review the tax configuration settings in the SAP system. Ensure that the necessary tax codes and determination rules are set up correctly. This can be done in the SPRO transaction under the relevant tax configuration sections.
  
  
  Review Master Data: Verify the master data for the relevant entities (customers, vendors, etc.) to ensure that the tax classifications and other relevant fields are filled out correctly.
  
  
  Examine Transaction Data: Look at the specific transaction that triggered the error. Ensure that all required fields for tax determination are populated correctly.
  
  
  Consult Tax Jurisdiction: If applicable, check the tax jurisdiction settings to ensure they are correctly defined and linked to the relevant master data.
  
  
  Debug Custom Code: If there are custom developments affecting tax determination, review the code to identify any issues that may be causing the error.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to tax determination for your specific version of SAP, as there may be known issues or additional configuration steps required.
  
  
  Contact SAP Support: If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, and SE80 for checking custom developments.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to tax determination.
  User Exits and BAdIs: If your organization has implemented user exits or BAdIs related to tax determination, review them for any potential issues.
  
  By systematically checking these areas, you should be able to identify the cause of the ICL_CF252 error and implement the appropriate solution.