How To Fix ICL_CF221 - Enter a related subclaim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 221

• Message text: Enter a related subclaim

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF221 - Enter a related subclaim ?

  The SAP error message ICL_CF221, which states "Enter a related subclaim," typically occurs in the context of the SAP Claims Management module. This error indicates that a subclaim must be specified for the claim you are trying to process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Subclaim: The claim you are working with is expected to have a related subclaim, but none has been entered.
  Configuration Issues: The system may be configured in such a way that it requires subclaims for certain types of claims.
  Data Entry Error: The user may have overlooked entering the subclaim information during the claim entry process.
  
  Solution:
  
  
  Enter a Subclaim: 
  
  Navigate to the claim entry screen where the error occurred.
  Look for a field or section labeled "Subclaim" or similar.
  Enter the appropriate subclaim number or create a new subclaim if necessary.
  
  
  
  Check Claim Type: 
  
  Verify the type of claim you are processing. Some claim types may require subclaims while others do not. Ensure you are following the correct process for the specific claim type.
  
  
  
  Review Configuration: 
  
  If you have access, check the configuration settings in the Claims Management module to see if subclaims are mandatory for the claim type you are working with. This may require assistance from a system administrator or SAP consultant.
  
  
  
  Consult Documentation: 
  
  Refer to your organization’s SAP documentation or user manuals for specific instructions on handling claims and subclaims.
  
  
  
  Seek Help from Support: 
  
  If you are unable to resolve the issue, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the ICL_CF221 error. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Training and Documentation: Ensure that users involved in claims processing are adequately trained on the system and understand the importance of subclaims.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create or modify subclaims in the system.
  
  By following these steps, you should be able to address the ICL_CF221 error and proceed with your claims processing in SAP.