How To Fix ICL_CF181 - Payments of a zero amount are not permitted

ICL_CF181 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 181

• Message text: Payments of a zero amount are not permitted

What causes this issue?

The compensation calculation has revealed that the amount to be paid is
zero. Payments with a zero amount are not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must flag the existing <DS:DE.ICL_SCLITEM>claim items</> with a
<DS:DE.ICL_REJREASON>rejection reason</>. If you want to pay, even
though nothing should be paid on the basis of the limits and
deductibles, create a <DS:DE.ICL_PAYMENT>payment</> directly, without
using the compensation calculation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF181 - Payments of a zero amount are not permitted ?

  The SAP error message ICL_CF181, which states "Payments of a zero amount are not permitted," typically occurs in the context of processing payments in the SAP system, particularly in the Insurance and Financial Services modules. This error indicates that the system is trying to process a payment transaction that has a zero amount, which is not allowed.
  
  Cause:
  
  Zero Amount Payment: The most straightforward cause is that the payment being processed has a value of zero. This can happen due to incorrect data entry, calculations, or system configurations.
  Incorrect Configuration: There may be settings in the payment processing configuration that do not allow for zero payments.
  Data Issues: There could be issues with the underlying data, such as missing or incorrect information that leads to a zero payment amount.
  Business Rules: The business rules defined in the system may explicitly prohibit zero payments for certain transactions.
  
  
  Solution:
  
  Check Payment Amount: Verify the payment amount being processed. Ensure