How To Fix ICL_CF172 - Error: Check on payee address &1 canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 172

• Message text: Error: Check on payee address &1 canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF172 - Error: Check on payee address &1 canceled ?

  The SAP error message ICL_CF172, which states "Check on payee address &1 canceled," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing or payments. This error indicates that there is an issue with the address of the payee (the person or entity receiving the payment).
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Payee Address: The address associated with the payee may be incomplete, incorrect, or not maintained in the system.
  Address Validation Failure: The system may have a validation process that checks the payee's address against certain criteria, and if it fails, the payment process is canceled.
  Missing Data: Required fields in the payee's address record may be missing or not filled out correctly.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for address validation.
  
  Solution:
  To resolve the ICL_CF172 error, you can take the following steps:
  
  
  Check Payee Address:
  
  Navigate to the payee's master data in the SAP system.
  Verify that the address is complete and accurate. Ensure that all required fields (such as street, city, postal code, and country) are filled out correctly.
  
  
  
  Address Validation:
  
  If your organization uses address validation tools or services, ensure that the payee's address passes the validation checks.
  Correct any discrepancies found during the validation process.
  
  
  
  Update Payee Information:
  
  If the payee's address is outdated or incorrect, update it in the system.
  Make sure to save the changes and re-attempt the payment process.
  
  
  
  Review Configuration:
  
  If you have access to system configuration, check the settings related to address validation in the SAP system.
  Consult with your SAP Basis or configuration team if you suspect that there are issues with the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling address-related errors in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the address and configuration, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain payee addresses.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to view and edit payee information in the system.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF172 error in your SAP system.