How To Fix ICL_CF143 - Benefit type &1 is not known. Enter a valid benefit type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 143

• Message text: Benefit type &1 is not known. Enter a valid benefit type

What causes this issue?

The benefit type that you entered, namely &v1&, was not found.

System Response

The system is unable to process the payment.

How to fix this error?

In IMG activity <DS:SIMG._ICL_TICL160.6BFF26453A56> Configure Benefit
Type Trees</>, perform the following checks:
Check that benefit type &v1& is defined in benefit type tree &V2&,
generation &V3&, and version &V4&.
Check whether benefit type &V1& may be used in payments, in other words
the <ZK>Payments</> field must be set to <ZK>Selectable</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF143 - Benefit type &1 is not known. Enter a valid benefit type ?

  The SAP error message ICL_CF143 indicates that the benefit type specified in a transaction is not recognized by the system. This typically occurs in the context of SAP's Benefits Management or Insurance Claims Management modules, where specific benefit types must be defined and valid for the system to process them correctly.
  Cause:
  
  Invalid Benefit Type: The benefit type entered does not exist in the system. This could be due to a typo or using an outdated or incorrect code.
  Configuration Issues: The benefit type may not have been configured properly in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary permissions to access certain benefit types.
  Data Migration Issues: If data was migrated from another system, some benefit types may not have been transferred correctly.
  
  Solution:
  
  Check the Benefit Type: Verify that the benefit type entered is correct. Look for any typos or incorrect codes.
  Review Configuration: 
  
  Go to the configuration settings for benefit types in SAP (usually found in the customizing settings under the relevant module).
  Ensure that the benefit type is defined and active.
  
  
  Consult Documentation: Refer to the SAP documentation or help files to ensure that you are using the correct benefit type codes.
  User Authorization: Check if the user has the necessary permissions to access the benefit type. If not, contact your SAP administrator to adjust the user roles.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or SE11 to check the database table for benefit types.
  SAP Notes: Search for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for detailed information on Benefit Management and the specific configuration of benefit types.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.