How To Fix ICL_CF105 - Payment amount must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 105

• Message text: Payment amount must be greater than 0

What causes this issue?

The total amount of the payment is smaller than or equal to zero. A
payment must always have an amount that is greater than zero.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the payment items so that the payment amount is greater than
zero.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF105 - Payment amount must be greater than 0 ?

  The SAP error message ICL_CF105, which states "Payment amount must be greater than 0," typically occurs in the context of processing payments in the SAP system, particularly in the Insurance module (ICL - Insurance Claims Management). This error indicates that the system has detected an attempt to process a payment with a value of zero or less, which is not permissible.
  Cause:
  
  Zero or Negative Payment Amount: The most common cause of this error is that the payment amount entered in the transaction is either zero or a negative value.
  Incorrect Configuration: There may be issues with the configuration of payment processing in the system, leading to incorrect calculations or entries.
  Data Entry Error: A user may have mistakenly entered an incorrect amount during the payment processing.
  Incomplete Data: Required fields or data may be missing, leading to the system defaulting to a zero value.
  
  Solution:
  
  Check Payment Amount: Verify the payment amount entered in the transaction. Ensure that it is greater than zero.
  Review Transaction Data: Ensure that all required fields are filled out correctly and that there are no missing or incorrect entries.
  Correct Configuration: If the issue persists, review the configuration settings related to payment processing in the SAP system. Ensure that all relevant settings are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on payment processing in your version of SAP.
  User Training: If data entry errors are frequent, consider providing additional training to users on how to correctly enter payment information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to payment processing in SAP, such as F110 (Automatic Payment Transactions) or ICL-specific transactions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Support: If the problem cannot be resolved internally, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the ICL_CF105 error and implement the necessary solutions to resolve it.