How To Fix ICL_CF075 - Resetting clearing &1 is not permitted outside the claims application

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 075

• Message text: Resetting clearing &1 is not permitted outside the claims application

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF075 - Resetting clearing &1 is not permitted outside the claims application ?

  The SAP error message ICL_CF075 ("Resetting clearing &1 is not permitted outside the claims application") typically occurs in the context of the SAP Claims Management module. This error indicates that there is an attempt to reset a clearing document that is not being processed within the appropriate claims application context.
  Cause:
  
  Context Misalignment: The error usually arises when a user tries to reset a clearing document (like a payment or a settlement) that is associated with a claim, but the operation is being performed outside the claims management application.
  Incorrect Transaction: The user may be using a transaction code or process that is not intended for handling claims-related clearings.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform the operation in the claims application.
  
  Solution:
  
  Use the Correct Application: Ensure that you are in the correct claims management application when attempting to reset the clearing. This typically means using the appropriate transaction codes related to claims processing.
  Check Transaction Codes: Verify that you are using the correct transaction codes for clearing and resetting within the claims management context. Common transaction codes include:
  
  ICLCLM: Claims Management
  ICLCLM1: Claims Management - Display
  ICLCLM2: Claims Management - Change
  
  
  Review Documentation: Consult the SAP documentation or help files related to claims management to ensure you are following the correct procedures.
  Authorization Check: Ensure that you have the necessary authorizations to perform the operation. If not, contact your SAP security administrator to request the required permissions.
  Consult with SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect it may be a system bug or configuration issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  Training: If you are frequently working with claims management, consider additional training or resources to better understand the processes and transactions involved.
  
  By following these steps, you should be able to resolve the error and perform the necessary operations within the claims management application.