How To Fix ICL_CF072 - Set the "Compensation calculation" flag for the permitted reserve type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 072

• Message text: Set the "Compensation calculation" flag for the permitted reserve type

What causes this issue?

The system tries to calculate and set a predefined reserve for an
expected receipt. However, when the reserve type was defined in the
<DS:DE.ICL_CLTYPE>internal claim type</>, the <ZK>Compensation
Calculation</> indicator was not set.

System Response

The system is not able to calculate the reserve.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Set the <ZK>Compensation Calculation</> indicator for the relevant
reserve type in Customizing of the internal claim type at subclaim
level.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF072 - Set the "Compensation calculation" flag for the permitted reserve type ?

  The SAP error message ICL_CF072 indicates that the "Compensation calculation" flag has not been set for a permitted reserve type in the context of the SAP Claims Management module. This error typically arises when you are trying to process a claim or reserve that requires compensation calculations, but the system is not configured to allow for that.
  Cause:
  The error occurs because the reserve type you are trying to use does not have the "Compensation calculation" flag activated in the configuration settings. This flag is necessary for the system to know that compensation calculations should be performed for that specific reserve type.
  Solution:
  To resolve this error, you need to set the "Compensation calculation" flag for the relevant reserve type in the SAP configuration. Here are the steps to do this:
  
  
  Access the Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Claims Management -> Basic Settings -> Define Reserve Types.
  
  
  
  Select the Relevant Reserve Type:
  
  In the list of reserve types, find the one that is causing the error.
  
  
  
  Edit the Reserve Type:
  
  Select the reserve type and click on the "Details" or "Change" button to edit its settings.
  
  
  
  Set the Compensation Calculation Flag:
  
  Look for the option labeled "Compensation calculation" or similar.
  Check the box to activate this flag.
  
  
  
  Save Your Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction or process that was generating the error and test to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more detailed instructions on configuring reserve types in Claims Management.
  Authorization: Ensure that you have the necessary authorizations to make changes in the SAP configuration.
  Transport Requests: If you are working in a development environment, remember to create a transport request for your changes if they need to be moved to production.
  Consult with SAP Support: If you continue to experience issues or if the error persists after making the changes, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICL_CF072 error and ensure that the compensation calculations are properly configured for the relevant reserve types in your SAP system.