How To Fix ICL_CF035 - Insufficient reserve was increased in background

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 035

• Message text: Insufficient reserve was increased in background

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF035 - Insufficient reserve was increased in background ?

  The SAP error message ICL_CF035 "Insufficient reserve was increased in background" typically occurs in the context of the SAP Convergent Charging (SAP CC) application. This error indicates that there was an attempt to increase the reserve for a specific charging process, but the system encountered an issue due to insufficient reserves.
  Cause:
  
  Insufficient Reserves: The primary cause of this error is that the reserve amount allocated for a specific charging process is not sufficient to cover the charges being applied.
  Configuration Issues: There may be misconfigurations in the charging rules or reserve management settings.
  Data Consistency: Inconsistencies in the data related to customer accounts, charging profiles, or reserve definitions can lead to this error.
  Background Processing: The error may also occur during background processing when the system attempts to adjust reserves automatically.
  
  Solution:
  
  Check Reserve Settings: Review the reserve settings for the relevant charging process. Ensure that the reserves are configured correctly and are sufficient to cover the expected charges.
  Adjust Charging Rules: If necessary, modify the charging rules to ensure that they align with the available reserves.
  Monitor Background Jobs: Check the background jobs that are responsible for reserve management. Ensure they are running correctly and without errors.
  Data Validation: Validate the data related to customer accounts and reserves to ensure there are no inconsistencies or errors.
  Increase Reserves Manually: If the system allows, consider manually increasing the reserves for the affected accounts or processes to prevent this error from occurring.
  Consult Documentation: Refer to the SAP documentation for Convergent Charging for specific guidelines on reserve management and error handling.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC that can help you monitor and manage reserves (e.g., transaction codes for reserve management).
  User Forums: Engage with user forums or communities focused on SAP Convergent Charging, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the ICL_CF035 error effectively.