How To Fix ICL_CCALC028 - The coverage type for benefit type &1 must be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CCALC -

• Message number: 028

• Message text: The coverage type for benefit type &1 must be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CCALC028 - The coverage type for benefit type &1 must be empty ?

  The SAP error message ICL_CCALC028 indicates that there is an issue with the configuration of coverage types for a specific benefit type in the SAP system. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with insurance claims or benefits.
  Cause:
  The error message "The coverage type for benefit type &1 must be empty" suggests that the system expects the coverage type field to be empty for the specified benefit type (denoted by &1). This could occur due to several reasons:
  
  Incorrect Configuration: The benefit type may have been incorrectly configured in the system, where a coverage type is assigned when it should not be.
  Data Entry Error: During data entry, a user may have inadvertently filled in the coverage type field for a benefit type that should not have one.
  Business Rules Violation: The business rules defined in the system may dictate that certain benefit types do not require a coverage type, leading to this error when the rules are violated.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the benefit type in the SAP system.
  Verify if the coverage type is set correctly. If the benefit type should not have a coverage type, ensure that the field is left empty.
  
  
  
  Review Data Entry:
  
  If the error occurred during data entry, review the entries made for the benefit type in question.
  Remove any values in the coverage type field if they are not required.
  
  
  
  Consult Business Rules:
  
  Review the business rules associated with the benefit type to ensure compliance.
  If necessary, update the rules or configurations to align with the business requirements.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Documentation:
  
  Document any changes made to the configuration or data entry processes to prevent future occurrences of the error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as SPRO (for configuration) or other relevant transaction codes to access the benefit type settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to make changes to benefit types and coverage types in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Claims Management for further assistance.