How To Fix ICL_CCALC013 - Period of claim item is partially in the waiting period


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_CCALC -

  • Message number: 013

  • Message text: Period of claim item is partially in the waiting period

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_CCALC013 - Period of claim item is partially in the waiting period ?

    The SAP error message ICL_CCALC013 indicates that there is an issue with the claim item in relation to the waiting period defined in the insurance policy. This error typically arises when the period for which the claim is being processed overlaps with a waiting period that has not yet expired.

    Cause:

    1. Waiting Period: The claim item is being processed for a period that includes dates falling within a defined waiting period. This means that the insurance policy has a specified duration during which claims cannot be paid.
    2. Policy Configuration: The waiting period may be configured incorrectly or not aligned with the claim dates.
    3. Claim Dates: The dates of the claim item may not be set correctly, leading to an overlap with the waiting period.

    Solution:

    1. Review Claim Dates: Check the dates associated with the claim item. Ensure that the claim period does not overlap with the waiting period.
    2. Check Policy Configuration: Review the insurance policy settings to confirm the waiting period is correctly defined. If necessary, consult with the policy administrator to adjust the waiting period settings.
    3. Adjust Claim Item: If the claim item is indeed within the waiting period, you may need to adjust the claim dates or wait until the waiting period has expired before resubmitting the claim.
    4. Consult Documentation: Refer to the SAP documentation or your organization's guidelines on handling claims and waiting periods for further insights.

    Related Information:

    • Waiting Period Definition: A waiting period is a specified duration during which no claims can be made or paid out. This is common in various types of insurance policies.
    • SAP Configuration: The waiting period is typically configured in the insurance policy settings within the SAP system. It is essential to ensure that these settings are accurate and reflect the intended policy terms.
    • Error Handling: If you encounter this error frequently, it may be beneficial to implement a validation check in the claim submission process to prevent claims from being submitted during the waiting period.

    If the issue persists after following these steps, it may be necessary to engage with your SAP support team or a consultant who specializes in SAP insurance modules for further assistance.

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