How To Fix ICL_BS019 - &1 &2 remaining amount! Change the benefit split schema

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_BS - FS-CM: Benefit Split

• Message number: 019

• Message text: &1 &2 remaining amount! Change the benefit split schema

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_BS019 - &1 &2 remaining amount! Change the benefit split schema ?

  The SAP error message ICL_BS019 typically relates to issues with the benefit split schema in the context of the SAP Insurance and Financial Services module, particularly in the area of claims management. This error indicates that there is a discrepancy in the remaining amount that needs to be addressed.
  Cause:
  The error message ICL_BS019 usually arises due to one or more of the following reasons:
  
  
  Incorrect Benefit Split Configuration: The benefit split schema may not be configured correctly, leading to inconsistencies in the amounts allocated to different benefits or parties involved in a claim.
  
  
  Remaining Amount Mismatch: The remaining amount for a claim may not match the expected values based on the benefit split schema. This can happen if there are changes in the claim amounts or if the benefit split has not been updated accordingly.
  
  
  Data Entry Errors: Manual errors during data entry can lead to discrepancies in the amounts, causing the system to trigger this error.
  
  
  Changes in Claim Status: If the status of a claim changes (e.g., from pending to settled), it may affect the benefit split and lead to this error if not properly managed.
  
  
  Solution:
  To resolve the ICL_BS019 error, you can take the following steps:
  
  
  Review Benefit Split Schema: Check the configuration of the benefit split schema in the system. Ensure that it is set up correctly and that all relevant parameters are defined accurately.
  
  
  Adjust Remaining Amounts: Verify the remaining amounts for the claim. If there are discrepancies, adjust the amounts to ensure they align with the benefit split schema.
  
  
  Recalculate Benefits: If changes have been made to the claim or benefit amounts, recalculate the benefits to ensure that the system reflects the correct values.
  
  
  Check for Data Entry Errors: Review the data entered for the claim to ensure that there are no mistakes. Correct any errors found.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the benefit split schema and how to manage it effectively.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide insights specific to your configuration and usage.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the benefit split schema functionality.
  Training and Documentation: Ensure that users involved in claims management are trained on the correct procedures for entering and managing claims to minimize errors.
  System Updates: Keep your SAP system updated to the latest version, as updates may include fixes for known issues related to benefit splits and claims processing.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_BS019 error in your SAP system.