How To Fix ICL_BRF_PLUS069 - Date of loss &1 is after the end date of the contract &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_BRF_PLUS - BRFplus - Message Class

• Message number: 069

• Message text: Date of loss &1 is after the end date of the contract &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

INCLUDE ICL_COVREFERRALCREATE OBJECT DOKU ID TX

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_BRF_PLUS069 - Date of loss &1 is after the end date of the contract &2 ?

  The SAP error message ICL_BRF_PLUS069 indicates that there is a date inconsistency in the insurance claim processing. Specifically, it means that the date of loss (the date when the incident occurred) is after the end date of the insurance contract. This situation typically arises in the context of insurance claims processing within the SAP system, particularly in modules related to insurance and claims management.
  Cause:
  
  Date Entry Error: The date of loss may have been entered incorrectly, either by the user or through an automated process.
  Contract Expiration: The insurance contract may have expired before the date of loss occurred, which means that the claim cannot be processed as the coverage was no longer valid.
  System Configuration: There may be issues with how the system is configured to handle date validations for claims against contracts.
  
  Solution:
  
  Verify Dates: Check the date of loss entered in the claim and compare it with the end date of the insurance contract. Ensure that the date of loss is on or before the contract end date.
  Correct the Date of Loss: If the date of loss is incorrect, update it to reflect the correct date that falls within the coverage period of the contract.
  Review Contract Status: If the contract has indeed expired, you may need to review the terms of the contract and determine if the claim can still be processed or if it needs to be rejected.
  Consult with Stakeholders: If there is confusion regarding the dates, consult with relevant stakeholders (e.g., claims adjusters, policyholders) to clarify the situation.
  System Configuration Check: If the issue persists, it may be necessary to check the system configuration or consult with your SAP support team to ensure that the date validation rules are set up correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling date validations in claims processing.
  Documentation: Review the documentation for the insurance module you are using in SAP to understand how date validations are implemented and any specific business rules that may apply.
  Training: Ensure that users entering claims data are trained on the importance of accurate date entry and the implications of entering dates outside of the valid range.
  
  By following these steps, you should be able to resolve the error and ensure that claims are processed correctly within the parameters of the insurance contract.