How To Fix ICL_BRF_PLUS037 - Coverage referral &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_BRF_PLUS - BRFplus - Message Class

• Message number: 037

• Message text: Coverage referral &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_BRF_PLUS037 - Coverage referral &1 does not exist ?

  The SAP error message ICL_BRF_PLUS037 indicates that a coverage referral specified in the system does not exist. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with Business Rules Framework (BRF+) for insurance claims processing.
  Cause:
  The error can occur due to several reasons:
  
  Missing Coverage Referral: The coverage referral that is being referenced in the claim does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Configuration: The configuration settings for the coverage referral may not be set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Versioning Issues: If there have been recent changes or updates to the system, the coverage referral may not have been updated accordingly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Coverage Referral:
  
  Verify that the coverage referral ID referenced in the error message exists in the system. You can do this by navigating to the relevant configuration or master data areas in SAP.
  Use transaction codes like SPRO to access the configuration settings and check the coverage referral settings.
  
  
  
  Review Configuration:
  
  Ensure that the coverage referral is correctly configured in the system. This includes checking the relevant customizing settings in the Claims Management module.
  Make sure that all necessary dependencies and prerequisites for the coverage referral are met.
  
  
  
  Data Validation:
  
  Check for any inconsistencies in the data related to the coverage referral. This may involve reviewing the relevant tables in the database to ensure that all necessary entries are present and correct.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the Claims Management module and BRF+ for any specific guidance on coverage referrals.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through claims and coverage referrals.
  SAP Notes: Search for SAP Notes related to the error message or coverage referrals in the SAP Support Portal for any known issues or patches.
  BRF+ Documentation: Review the BRF+ documentation for insights on how business rules are defined and managed, which may help in understanding the context of the error.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICL_BRF_PLUS037 error message.