How To Fix ICL_BRF_PLUS019 - Error when resetting task &1; (&2) return code is &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_BRF_PLUS - BRFplus - Message Class

• Message number: 019

• Message text: Error when resetting task &1; (&2) return code is &3

CAUSE<(>&<)>
An error occurred during execution of function module <AB>
ICL_ACTIVITYLOG_EVENT</> or <AB>ICLE_ACTIVITYLOG_EVENT</> for task &V1&
(application class &V2&). The return code of processing is &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_BRF_PLUS019 - Error when resetting task &1; (&2) return code is &3 ?

  The SAP error message ICL_BRF_PLUS019 typically occurs in the context of the Business Rules Framework (BRF+) when there is an issue with resetting a task. This error message indicates that the return code from the reset operation is not as expected, which can be caused by various factors.
  Cause:
  
  Incorrect Task State: The task you are trying to reset may not be in a state that allows it to be reset. For example, it might already be completed or canceled.
  Authorization Issues: The user attempting to reset the task may not have the necessary authorizations to perform this action.
  System Configuration: There may be configuration issues in the BRF+ settings or the underlying business process that prevent the task from being reset.
  Technical Errors: There could be underlying technical issues, such as database locks or inconsistencies in the task data.
  
  Solution:
  
  Check Task Status: Verify the current status of the task you are trying to reset. Ensure that it is in a state that allows for resetting.
  Review Authorizations: Ensure that the user has the necessary permissions to reset the task. You may need to consult with your SAP security team to verify this.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the reset operation.
  Configuration Review: Review the BRF+ configuration and ensure that all settings are correct and that there are no inconsistencies.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details, the context in which it occurred, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BRF+ (for Business Rules Framework) and SLG1 (for application logs).
  Documentation: Refer to SAP documentation on BRF+ for more information on task management and error handling.
  SAP Notes: Check for any SAP Notes related to ICL_BRF_PLUS019 for specific patches or updates that may address known issues.
  
  By following these steps, you should be able to diagnose and resolve the ICL_BRF_PLUS019 error effectively.