How To Fix ICL_BENSPPER002 - No benefit split item exists with this key


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_BENSPPER - Message Class for Periodic Benefit Split

  • Message number: 002

  • Message text: No benefit split item exists with this key

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_BENSPPER002 - No benefit split item exists with this key ?

    The SAP error message ICL_BENSPPER002 indicates that there is no benefit split item that corresponds to the key you are trying to access or process. This error typically occurs in the context of insurance claims processing, particularly when dealing with benefit splits in the SAP Claims Management module.

    Cause:

    1. Missing Benefit Split Item: The most common cause is that the benefit split item you are trying to reference does not exist in the system. This could be due to:

      • Incorrect key or reference number being used.
      • The benefit split item was not created or was deleted.
      • Data entry errors when inputting the key.
    2. Configuration Issues: There may be configuration issues in the system that prevent the benefit split item from being recognized.

    3. Data Synchronization Issues: If the system has recently undergone changes or updates, there may be synchronization issues that prevent the benefit split item from being recognized.

    Solution:

    1. Verify the Key: Check the key or reference number you are using to ensure it is correct. Make sure there are no typographical errors.

    2. Check for Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., ICL_BEN_SPLIT) to see if the benefit split item exists.

    3. Create the Benefit Split Item: If the item does not exist, you may need to create it. This typically involves:

      • Navigating to the appropriate transaction for creating benefit split items.
      • Entering the necessary details to create the item.
    4. Review Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the benefit split functionality is correctly set up.

    5. Check for Updates: If the system has been recently updated, ensure that all necessary data migrations or updates have been completed successfully.

    6. Consult Documentation: Review SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches that may be available.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management process.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and create benefit split items.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.

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