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Message type: E = Error
Message class: ICL_BENEFIT_SPLIT_UI - Message Class for UI Benefit Split and Payment
Message number: 038
Message text: There is only a temporary claim number; first of all, save the claim
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ICL_BENEFIT_SPLIT_UI038
- There is only a temporary claim number; first of all, save the claim ?The SAP error message ICL_BENEFIT_SPLIT_UI038 indicates that you are trying to perform an action related to a claim that has not yet been saved in the system. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with benefit claims.
Cause:
The error arises because the system requires a permanent claim number to proceed with certain actions. If you are working with a temporary claim number, the system will not allow you to continue until the claim is saved and assigned a permanent number.
Solution:
To resolve this error, follow these steps:
Save the Claim:
- Ensure that you have filled in all the necessary fields in the claim form.
- Click on the "Save" button to save the claim. This action will generate a permanent claim number.
Verify Claim Status:
- After saving, check the status of the claim to ensure it has been successfully created and assigned a permanent number.
Retry the Action:
- Once the claim is saved and you have a permanent claim number, you can retry the action that triggered the error.
Related Information:
If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.
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