How To Fix ICL_ACTLOG111 - Undo of task &1 was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 111

• Message text: Undo of task &1 was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG111 - Undo of task &1 was not successful ?

  The SAP error message ICL_ACTLOG111 indicates that the undo operation for a specific task (denoted by &1) was not successful. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with activities related to claims processing.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or issues with the data that the system is trying to undo. This could be due to missing or incorrect entries in the database.
  Locking Issues: The task or related data might be locked by another user or process, preventing the undo operation from completing.
  Configuration Errors: Incorrect configuration settings in the Claims Management module could lead to issues when attempting to undo tasks.
  System Errors: There may be underlying system errors or bugs that are causing the undo operation to fail.
  
  Solutions:
  
  Check Data Integrity: Review the data associated with the task to ensure that all necessary entries are present and correct. Look for any inconsistencies that might prevent the undo operation.
  Release Locks: If the task is locked, check for any active sessions or processes that might be holding the lock. You can use transaction codes like SM12 to view and release locks.
  Review Configuration: Ensure that the configuration settings for the Claims Management module are correct. This may involve checking settings in the customizing transactions related to claims processing.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about why the undo operation failed.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues related to this error message. There may be patches or updates available that resolve the problem.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, and ICL3 for managing claims and tasks.
  User Authorizations: Ensure that the user attempting the undo operation has the necessary authorizations to perform this action.
  System Performance: Sometimes, system performance issues can lead to timeouts or failures in processing. Monitor system performance and consider optimizing if necessary.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ICL_ACTLOG111 error message in SAP.