How To Fix ICL_ACTLOG107 - Task has already been assigned to a clerk

ICL_ACTLOG107 - Overview

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 107

• Message text: Task has already been assigned to a clerk

What causes this issue?

You have tried to shift the first assignment of a task. However, as
this task has already been assigned to a clerk, you cannot shift the
first assignment.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG107 - Task has already been assigned to a clerk ?

  The SAP error message ICL_ACTLOG107 indicates that a task has already been assigned to a clerk, which means that the system is preventing the reassignment of the task to another clerk while it is still being processed by the original clerk. This error typically occurs in the context of claims management or similar processes where tasks are assigned to users for handling.
  
  Cause:
  
  Task Already Assigned: The primary cause of this error is that the task you are trying to assign or reassign is already in the hands of another clerk.
  Concurrency Issues: If multiple users are trying to access or modify the same task simultaneously, it can lead to this error.
  Workflow Configuration: There may be specific workflow rules or configurations that prevent reassignment of tasks once they are assigned.
  
  
  Solution:
  
  Check Task Assignment: Verify who the current clerk is for the task. You can do this by checking the task details in the system.
  Wait