How To Fix ICL_ACTLOG022 - Automatic Creation of Purely Manual Task &1 Is not Permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ACTLOG - Messages for Activity Log

• Message number: 022

• Message text: Automatic Creation of Purely Manual Task &1 Is not Permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ACTLOG022 - Automatic Creation of Purely Manual Task &1 Is not Permitted ?

  The SAP error message ICL_ACTLOG022 indicates that there is an attempt to automatically create a purely manual task in the system, which is not permitted. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with activities related to claims processing.
  Cause:
  The error occurs when the system tries to create a task that is defined as "purely manual" in the configuration settings. Purely manual tasks are those that require manual intervention and cannot be automatically generated by the system. This can happen due to:
  
  Configuration Settings: The task type is configured in such a way that it is marked as purely manual.
  Process Flow: The process flow or the business logic being executed is attempting to create a task that is not allowed to be created automatically.
  User Actions: A user or process is trying to trigger the creation of a task that is not permitted under the current configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Task Configuration:
  
  Check the configuration of the task type in the SAP system. Ensure that the task is not set as purely manual if it needs to be created automatically.
  Navigate to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG) for Claims Management and review the task definitions.
  
  
  
  Adjust Process Flow:
  
  If the process flow is incorrectly attempting to create a purely manual task, adjust the logic to ensure that it only attempts to create tasks that are allowed to be generated automatically.
  
  
  
  Manual Task Creation:
  
  If the task must remain purely manual, ensure that users are aware that they need to create the task manually through the appropriate transaction or interface.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of your SAP system for any additional insights or updates regarding this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and others related to claims management.
  SAP Notes: Search for SAP Notes related to ICL_ACTLOG022 for any known issues or fixes.
  User Roles: Ensure that users have the appropriate roles and authorizations to perform the actions related to task creation.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.