How To Fix ICL2341 - Reversal scheduled for claim &1, subclaim &2, claim item &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 341

  • Message text: Reversal scheduled for claim &1, subclaim &2, claim item &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2341 - Reversal scheduled for claim &1, subclaim &2, claim item &3 ?

    The SAP error message ICL2341 indicates that a reversal has been scheduled for a specific claim, subclaim, and claim item. This message typically arises in the context of the SAP Claims Management module, which is used for managing insurance claims.

    Cause:

    The error message ICL2341 can occur due to several reasons, including:

    1. Pending Reversal: A reversal process has been initiated for the specified claim, subclaim, or claim item, and the system is notifying you that this action is scheduled.
    2. Data Inconsistency: There may be inconsistencies in the data related to the claim, subclaim, or claim item that prevent further processing.
    3. Authorization Issues: The user may not have the necessary permissions to perform actions on the claim that is scheduled for reversal.
    4. System Configuration: There may be configuration settings in the SAP system that are affecting the processing of claims and their reversals.

    Solution:

    To resolve the ICL2341 error, you can take the following steps:

    1. Check Reversal Status: Verify the status of the reversal for the specified claim, subclaim, and claim item. You can do this by navigating to the relevant transaction in SAP and checking the claim details.
    2. Review Claim Data: Ensure that all data related to the claim, subclaim, and claim item is accurate and complete. Look for any missing or incorrect information that may be causing the issue.
    3. Authorization Check: Confirm that you have the necessary permissions to process the claim. If not, contact your SAP administrator to obtain the required access.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling claim reversals and related error messages.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
    • SAP Notes: Check for any SAP Notes related to error message ICL2341 for additional insights or patches that may address the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to address the ICL2341 error and proceed with the necessary actions on the claim.

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