How To Fix ICL2330 - Determination of subclaim number for object was unsuccessful; &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 330

• Message text: Determination of subclaim number for object was unsuccessful; &1: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2330 - Determination of subclaim number for object was unsuccessful; &1: &2 ?

  The SAP error message ICL2330 indicates that there was an issue with the determination of a subclaim number for a specific object. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with subclaims related to insurance or financial transactions.
  Cause:
  The error can occur due to several reasons, including:
  
  Configuration Issues: The system may not be properly configured to handle subclaims for the specified object type.
  Missing Data: Required data for the claim or subclaim may be missing or incorrectly entered.
  Authorization Issues: The user may not have the necessary permissions to access or create subclaims.
  System Errors: There may be a temporary issue with the SAP system or database that is preventing the determination of the subclaim number.
  
  Solution:
  To resolve the ICL2330 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for claims and subclaims is correctly set up in the SAP system. This includes checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  
  
  
  Verify Data:
  
  Review the data associated with the claim or object in question. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create or manage subclaims.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to claims management and subclaims for any specific guidance or known issues.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance. They may be able to provide insights based on system logs or specific configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Claims Management) and ICLD (Claims Data) to navigate the claims management module effectively.
  SAP Notes: Search for SAP Notes related to ICL2330 in the SAP Support Portal for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL2330 error and implement a suitable solution.