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How To Fix ICL2310 - Work in process: URL not yet returned by document vendor


ICL2310 - Overview

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 310

  • Message text: Work in process: URL not yet returned by document vendor

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


ICL2310 - Details

  • The SAP error message ICL2310, which states "Work in process: URL not yet returned by document vendor," typically occurs in the context of the SAP Insurance solution, particularly when dealing with the processing of work in progress (WIP) documents. This error indicates that the system is expecting a URL (Uniform Resource Locator) to be returned by the document vendor, but it has not yet received it.
    
    Cause: Document Vendor Configuration: The document vendor may not be properly configured or may not be functioning as expected. This could be due to missing settings or incorrect parameters in the configuration. Network Issues: There may be network connectivity issues preventing the document vendor from communicating with the SAP system. Processing Delays: The document vendor may be experiencing delays in processing requests, leading to a timeout or failure to return the expected URL. System Errors: There could be underlying system errors or bugs in the SAP application or the

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