How To Fix ICL2310 - Work in process: URL not yet returned by document vendor

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 310

• Message text: Work in process: URL not yet returned by document vendor

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2310 - Work in process: URL not yet returned by document vendor ?

  The SAP error message ICL2310, which states "Work in process: URL not yet returned by document vendor," typically occurs in the context of the SAP Insurance solution, particularly when dealing with the processing of work in progress (WIP) documents. This error indicates that the system is expecting a URL (Uniform Resource Locator) to be returned by the document vendor, but it has not yet received it.
  
  Cause:
  
  Document Vendor Configuration: The document vendor may not be properly configured or may not be functioning as expected. This could be due to missing settings or incorrect parameters in the configuration.
  Network Issues: There may be network connectivity issues preventing the document vendor from communicating with the SAP system.
  Processing Delays: The document vendor may be experiencing delays in processing requests, leading to a timeout or failure to return the expected URL.
  System Errors: There could be underlying system errors or bugs in the SAP application or the