How To Fix ICL2301 - Combination of subclm type &1 coverage type &2 benefit type &3 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 301

• Message text: Combination of subclm type &1 coverage type &2 benefit type &3 not found

What causes this issue?

During the compensation calculation the system did not find the
combination of subclaim type
&v1&, coverage type &v2& and benefit type &v3& in the
<DS:DE.ICL_BENTREE>benefit type tree</>.

System Response

The system cancels the compensation calculation.

How to fix this error?

Check whether the following data is correct
Subclaim type
Coverage type
Benefit type

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2301 - Combination of subclm type &1 coverage type &2 benefit type &3 not found ?

  The SAP error message ICL2301 indicates that there is an issue with the combination of subclaim type, coverage type, and benefit type in the context of the SAP Claims Management module. This error typically arises when the system cannot find a valid configuration for the specified combination in the relevant customizing settings.
  Cause:
  
  Incorrect Configuration: The combination of subclaim type, coverage type, and benefit type may not be defined in the system. This can happen if the necessary customizing settings have not been maintained.
  Data Entry Error: There may be a typo or incorrect entry in the claim or subclaim that does not match any existing configuration.
  Missing Master Data: The required master data for the specified types may not be set up correctly or may be missing.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for Claims Management in SAP (Transaction SPRO).
  Go to the relevant section where you can define combinations of subclaim types, coverage types, and benefit types.
  Ensure that the combination you are trying to use is defined and active.
  
  
  
  Verify Data Entry:
  
  Review the claim or subclaim data you are entering to ensure that the subclaim type, coverage type, and benefit type are correctly specified.
  Make sure there are no typos or incorrect values.
  
  
  
  Maintain Master Data:
  
  If the required types are missing, you may need to create or update the relevant master data records.
  Ensure that all necessary configurations are in place for the types you are working with.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on how to configure the combinations correctly.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide assistance based on your specific system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Claims Management), and others that may help in navigating the configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2301 error in your SAP system.