How To Fix ICL2293 - Creation of the task is not possible; subclaim &1 is locked by &2

ICL2293 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 293

• Message text: Creation of the task is not possible; subclaim &1 is locked by &2

What causes this issue?

You tried to create a task for a subclaim that is not locked. The
attempt to set the lock was not successful. One possible reason for this
is that another claim handler has set a lock for this subclaim.

System Response

The system cancels creation of the task.

How to fix this error?

Try to lock the whole claim.
Create the task again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2293 - Creation of the task is not possible; subclaim &1 is locked by &2 ?

  The SAP error message ICL2293 indicates that the creation of a task is not possible because a subclaim is locked by another user or process. This typically occurs in the context of claims management within SAP, particularly in the Insurance or Financial Services modules.
  
  Cause:
  The error occurs when:
  
  A subclaim (identified by &1) is currently being processed or edited by another user (identified by &2).
  The subclaim is locked to prevent concurrent modifications, which could lead to data inconsistencies.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check for locks on the subclaim. You can search for the user who is locking the subclaim and the specific object that is locked.
  
  
  
  Identify the User:
  
  If you find that the subclaim is locked by another user, you may need to contact that user to determine if they can release the lock. 
  
  
  
  Wait for Release:
  
  If the lock is due to