How To Fix ICL2259 - Link type &1 is not permitted for internal claim type &2 of source claim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 259

• Message text: Link type &1 is not permitted for internal claim type &2 of source claim

What causes this issue?

You tried to use link type &v1& to create a link to the target claim,
but link type &v1& is not permitted for internal claim type &v2& of the
source claim.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Enter a different link type.
In IMG activity <ZK>Assign Link Types to an Internal Claim Type</>,
assign link type &v1& to internal claim type &v2& (see below under
"Procedure for System Administration").

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2259 - Link type &1 is not permitted for internal claim type &2 of source claim ?

  The SAP error message ICL2259 indicates that there is an issue with the link type being used for an internal claim type in the context of a source claim. This error typically arises in the SAP Claims Management module when there is an attempt to create or process a link between claims that is not allowed based on the configuration or business rules defined in the system.
  Cause:
  
  Invalid Link Type: The link type specified in the transaction is not permitted for the internal claim type being processed. Each claim type may have specific rules regarding which link types can be used.
  Configuration Issues: The configuration settings in the SAP system may not allow the specified link type for the given internal claim type.
  Business Rules: There may be business rules or policies in place that restrict certain types of links between claims.
  
  Solution:
  
  Check Link Type: Verify the link type you are trying to use. Ensure that it is valid for the internal claim type you are working with.
  Review Configuration: Go to the configuration settings in the SAP system (transaction SPRO) and check the settings for claim types and link types. Ensure that the link type is allowed for the internal claim type in question.
  Consult Documentation: Review the SAP documentation or help files related to Claims Management to understand the valid combinations of claim types and link types.
  Adjust Business Rules: If necessary, consult with your business process owner or SAP consultant to adjust the business rules or configuration to allow the desired link type.
  Testing: After making any changes, perform testing to ensure that the error does not occur again and that the claims processing works as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ICL01: Create Claim
  ICL02: Change Claim
  ICL03: Display Claim
  
  
  User Roles: Ensure that the user has the appropriate roles and authorizations to perform actions related to claims and links.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.