How To Fix ICL2249 - Deletion was not successful (subrc = &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 249

• Message text: Deletion was not successful (subrc = &1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2249 - Deletion was not successful (subrc = &1) ?

  The SAP error message ICL2249, which states "Deletion was not successful (subrc = &1)," typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that an attempt to delete a record (such as an insurance contract or related data) was unsuccessful, and the subrc (sub-return code) provides additional information about the nature of the failure.
  Possible Causes:
  
  
  Data Integrity Issues: The record you are trying to delete may have dependencies or related records that prevent its deletion. For example, if there are open transactions or linked documents, the system will not allow deletion.
  
  
  Authorization Issues: The user attempting the deletion may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be configuration settings in the ICM module that restrict deletion under certain conditions.
  
  
  Technical Errors: There could be a technical issue, such as a database lock or a problem with the underlying data structure.
  
  
  Business Rules: Certain business rules may prevent the deletion of specific records based on their status or other criteria.
  
  
  Solutions:
  
  
  Check Dependencies: Investigate if there are any dependent records or transactions associated with the record you are trying to delete. You may need to delete or close these dependencies first.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete the record. You may need to consult with your SAP security team.
  
  
  Consult Configuration: Review the configuration settings in the ICM module to see if there are any restrictions on deletion. Adjust settings if necessary, but ensure compliance with business processes.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the deletion. If locks are found, they may need to be released.
  
  
  Analyze the Subrc Code: The subrc value (which is indicated in the error message) can provide specific information about the failure. You can look up the meaning of the subrc code in SAP documentation or consult with your technical team.
  
  
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the deletion failed.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to the ICM module for any specific guidelines on record deletion.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the ICL2249 error and implement a solution to successfully delete the desired record.