How To Fix ICL2243 - Business partner &1 is inconsistent. Choose another business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 243

• Message text: Business partner &1 is inconsistent. Choose another business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2243 - Business partner &1 is inconsistent. Choose another business partner ?

  The SAP error message ICL2243 indicates that there is an inconsistency with the specified business partner in the system. This error typically arises in the context of SAP's Insurance or Financial Services modules, where business partners are used to represent customers, vendors, or other entities.
  Cause:
  
  Data Inconsistency: The business partner may have incomplete or inconsistent data in the system. This could be due to missing mandatory fields, incorrect data entries, or issues with the business partner's status (e.g., inactive or blocked).
  Configuration Issues: There may be configuration settings in the system that are not aligned with the business partner's data.
  Integration Issues: If the business partner data is being pulled from another system (like a CRM or external database), there may be synchronization issues leading to inconsistencies.
  Master Data Issues: The business partner might not be properly set up in the relevant master data tables.
  
  Solution:
  
  
  Check Business Partner Data: Review the business partner's details in the SAP system. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  Use transaction code BP to access the Business Partner master data.
  Verify the status of the business partner (active, inactive, etc.).
  
  
  
  Correct Inconsistencies: If you find any inconsistencies, correct them. This may involve updating fields, changing the status, or ensuring that all necessary data is present.
  
  
  Review Configuration: Check the configuration settings related to business partners in the relevant modules. Ensure that they are set up correctly to accept the business partner in question.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the business partner setup and any related configuration.
  
  
  Use Alternative Business Partner: If the issue cannot be resolved quickly, consider using a different business partner that does not have these inconsistencies.
  
  
  Contact Support: If the problem persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Search for SAP Notes related to ICL2243 for any patches or updates that may address this issue.
  Master Data Management: Understanding how master data is managed in your SAP environment can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify and resolve the inconsistency related to the business partner in question.