How To Fix ICL2224 - Create a participant for external bill review

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 224

• Message text: Create a participant for external bill review

What causes this issue?

You want to trigger external bill review of this invoice, but you have
not yet created any participant in the role of <ZK>External Bill
Reviewer</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a participant in the role of <ZK>External Bill Reviewer</>.
Proceed as follows:
In the participants list, choose the arrow to the right of @17@ with the
quick info text <ZK>Add New Participant</> and then <ZK>External Bill
Reviewer</>.
On the next screen, enter data on the participant.
Save.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2224 - Create a participant for external bill review ?

  The SAP error message ICL2224, which states "Create a participant for external bill review," typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error indicates that the system requires a participant to be created for an external bill review process, but it cannot find the necessary participant information.
  Cause:
  
  Missing Participant Data: The error usually arises when the system is trying to process an external bill review, but there is no participant defined for that review. This could be due to a configuration issue or missing data in the relevant master records.
  Configuration Issues: The system may not be properly configured to handle external bill reviews, leading to the inability to create or find the necessary participant.
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that store participant information.
  
  Solution:
  
  
  Create a Participant:
  
  Navigate to the relevant transaction or configuration area in SAP where you can create or manage participants.
  Ensure that you create a participant specifically for external bill reviews. This may involve entering details such as participant type, name, and any other required attributes.
  
  
  
  Check Configuration:
  
  Review the configuration settings for external bill reviews in your SAP system. Ensure that all necessary settings are correctly defined.
  Verify that the participant type is correctly linked to the external bill review process.
  
  
  
  Data Validation:
  
  Check the master data for any inconsistencies or missing entries related to participants. Ensure that all required fields are filled out correctly.
  If necessary, run data consistency checks or reports to identify any issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to your version of SAP for detailed steps on creating participants and configuring external bill reviews.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to participant management and external bill reviews, such as ICL_PARTICIPANT or similar.
  User Roles: Ensure that the user attempting to create the participant has the necessary permissions to perform this action.
  
  By following these steps, you should be able to resolve the ICL2224 error and successfully create a participant for external bill review in your SAP system.