How To Fix ICL2224 - Create a participant for external bill review


ICL2224 - Overview

  • Message type: E = Error

  • Message class: ICL2 - FS-CM: Claims Management

  • Message number: 224

  • Message text: Create a participant for external bill review

  • Show details Hide details
  • What causes this issue?

    You want to trigger external bill review of this invoice, but you have
    not yet created any participant in the role of <ZK>External Bill
    Reviewer</>.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create a participant in the role of <ZK>External Bill Reviewer</>.
    Proceed as follows:
    In the participants list, choose the arrow to the right of @17@ with the
    quick info text <ZK>Add New Participant</> and then <ZK>External Bill
    Reviewer</>.
    On the next screen, enter data on the participant.
    Save.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL2224 - Create a participant for external bill review ?
    The SAP error message ICL2224, which states "Create a participant for external bill review," typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error indicates that the system requires a participant to be created for an external bill review process, but it cannot find the necessary participant information.
    
    Cause: Missing Participant Data: The error usually arises when the system is trying to process an external bill review, but there is no participant defined for that review. This could be due to a configuration issue or missing data in the relevant master records.
    Configuration Issues: The system may not be properly configured to handle external bill reviews, leading to the inability to create or find the necessary participant. Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that store participant information.
    Solution: Create a Participant: Navigate to the relevant transaction or configuration area in SAP where you

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