How To Fix ICL2224 - Create a participant for external bill review

ICL2224 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 224

• Message text: Create a participant for external bill review

What causes this issue?

You want to trigger external bill review of this invoice, but you have
not yet created any participant in the role of <ZK>External Bill
Reviewer</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a participant in the role of <ZK>External Bill Reviewer</>.
Proceed as follows:
In the participants list, choose the arrow to the right of @17@ with the
quick info text <ZK>Add New Participant</> and then <ZK>External Bill
Reviewer</>.
On the next screen, enter data on the participant.
Save.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2224 - Create a participant for external bill review ?

  The SAP error message ICL2224, which states "Create a participant for external bill review," typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules. This error indicates that the system requires a participant to be created for an external bill review process, but it cannot find the necessary participant information.
  
  Cause:
  
  Missing Participant Data: The error usually arises when the system is trying to process an external bill review, but there is no participant defined for that review. This could be due to a configuration issue or missing data in the relevant master records.
  
  Configuration Issues: The system may not be properly configured to handle external bill reviews, leading to the inability to create or find the necessary participant.
  Data Inconsistencies: There may be inconsistencies or missing entries in the relevant tables that store participant information.
  
  
  Solution:
  
  
  Create a Participant:
  
  Navigate to the relevant transaction or configuration area in SAP where you