How To Fix ICL2185 - Simple tree: Only processing of a single subclaim is permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 185

• Message text: Simple tree: Only processing of a single subclaim is permitted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2185 - Simple tree: Only processing of a single subclaim is permitted ?

  The SAP error message ICL2185, which states "Simple tree: Only processing of a single subclaim is permitted," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is trying to process multiple subclaims within a single claim, which is not allowed in the current configuration or processing logic.
  Cause:
  
  Multiple Subclaims: The error is triggered when the system detects that there are multiple subclaims associated with a single claim, and the processing logic is set up to handle only one subclaim at a time.
  Configuration Issues: There may be configuration settings in the Claims Management module that restrict the processing of multiple subclaims.
  Data Integrity Issues: There could be issues with the data integrity of the claims, such as incorrect relationships between claims and subclaims.
  
  Solution:
  
  Review Subclaims: Check the claim in question to see if there are indeed multiple subclaims associated with it. If so, determine if this is intentional or if it needs to be corrected.
  Process One Subclaim at a Time: If you need to process a claim with multiple subclaims, consider processing them one at a time. This may involve separating the subclaims into individual claims if they are meant to be processed separately.
  Configuration Check: Review the configuration settings in the Claims Management module to ensure that they allow for the processing of multiple subclaims if that is the desired behavior. This may involve consulting with your SAP administrator or a functional consultant.
  Data Cleanup: If there are data integrity issues, you may need to clean up the data to ensure that each claim has the correct number of subclaims associated with it.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on configuration settings related to claims and subclaims.
  Documentation: Review the SAP documentation for Claims Management to understand how subclaims are intended to be processed and any limitations that may exist.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with details about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.