How To Fix ICL2132 - Time out must be between 1 and 1800 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 132

• Message text: Time out must be between 1 and 1800 seconds

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2132 - Time out must be between 1 and 1800 seconds ?

  The SAP error message ICL2132 indicates that a timeout value set in the system is outside the acceptable range. Specifically, the timeout must be between 1 and 1800 seconds. This error typically occurs in the context of SAP's Internet Communication Framework (ICF) or when dealing with certain configurations that require a timeout setting.
  Cause:
  
  Invalid Configuration: The timeout value has been set to a number less than 1 or greater than 1800 seconds in the relevant configuration settings.
  Default Values: If the system is using default values that are not appropriate for your specific use case, it may lead to this error.
  User Input Error: A user or administrator may have inadvertently entered an incorrect value during configuration.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration area in SAP where the timeout value is set. This could be in transaction codes like ICL1, ICL2, or other relevant configuration transactions.
  Look for the timeout settings and ensure that the value is set between 1 and 1800 seconds.
  
  
  
  Adjust Timeout Value:
  
  If the value is outside the specified range, change it to a valid number within the range.
  Save the changes and test to see if the error persists.
  
  
  
  Review Documentation:
  
  Consult SAP documentation or help resources for the specific module or configuration you are working with to ensure you understand the implications of the timeout settings.
  
  
  
  System Restart:
  
  In some cases, after making changes to configuration settings, it may be necessary to restart the relevant services or the entire SAP system for the changes to take effect.
  
  
  
  Consult SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Timeout Settings: Timeout settings are crucial for managing how long the system waits for a response before considering a request as failed. This is particularly important in web services and communication scenarios.
  Performance Considerations: Setting a timeout that is too short may lead to frequent timeouts and errors, while a timeout that is too long may cause delays in error handling and resource management.
  Monitoring and Logs: Check system logs and monitoring tools to see if there are any related errors or performance issues that could be contributing to the timeout problem.
  
  By following these steps, you should be able to resolve the ICL2132 error and ensure that your timeout settings are correctly configured.