How To Fix ICL2128 - Error in function module ICL_PARTNER_ROLE_CHECK_AND_ADD

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 128

• Message text: Error in function module ICL_PARTNER_ROLE_CHECK_AND_ADD

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2128 - Error in function module ICL_PARTNER_ROLE_CHECK_AND_ADD ?

  The SAP error message ICL2128, which is associated with the function module ICL_PARTNER_ROLE_CHECK_AND_ADD, typically indicates an issue related to partner roles in the context of Insurance Contract Lifecycle (ICL) management. This error can occur during various operations, such as creating or updating insurance contracts, where the system is unable to validate or add a partner role correctly.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Partner Data: The required partner data (like customer or vendor information) may not be correctly maintained in the system.
  Invalid Partner Role: The partner role being assigned may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the partner role settings or in the insurance contract settings.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to partner roles.
  Data Inconsistencies: There may be inconsistencies in the data related to the partner roles or contracts.
  
  Solution:
  To resolve the ICL2128 error, you can take the following steps:
  
  Check Partner Data: Ensure that all required partner data is correctly maintained. Verify that the partner (customer/vendor) exists and is active in the system.
  Validate Partner Roles: Check the partner roles being used in the transaction. Ensure that they are valid and correctly configured in the system.
  Review Configuration: Look into the configuration settings for partner roles in the insurance module. Ensure that all necessary settings are correctly defined.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, consult with your SAP security team to grant the required permissions.
  Data Consistency Check: Run consistency checks on the data related to the insurance contracts and partner roles to identify any discrepancies.
  Debugging: If the issue persists, consider debugging the function module ICL_PARTNER_ROLE_CHECK_AND_ADD to identify the exact point of failure and gather more details about the error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes related to partner management and insurance contract management, such as ICL1, ICL2, etc.
  Documentation: Review SAP documentation related to partner roles in the insurance module for best practices and configuration guidelines.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.