How To Fix ICL2051 - Empty internal claim type: Policy product &2 gen.&3 vers.&4 inc.type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 051

• Message text: Empty internal claim type: Policy product &2 gen.&3 vers.&4 inc.type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2051 - Empty internal claim type: Policy product &2 gen.&3 vers.&4 inc.type &1 ?

  The SAP error message ICL2051 indicates that there is an issue with an internal claim type that is empty or not properly defined in the context of a specific policy product. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error message ICL2051 is triggered when the system encounters an internal claim type that is expected to be populated but is found to be empty. This can occur due to several reasons, including:
  
  Configuration Issues: The internal claim type may not be properly configured in the system. This could be due to missing entries in the customizing settings for the policy product.
  Data Entry Errors: There may be errors in the data entry process where the claim type was not specified or was incorrectly entered.
  Missing Master Data: The necessary master data for the policy product or claim type may not be set up correctly in the system.
  Versioning Issues: The version of the policy product may not be compatible with the claim type being referenced.
  
  Solution:
  To resolve the ICL2051 error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for the Claims Management module in SAP.
  Verify that the internal claim type is correctly defined for the specified policy product (gen. &3, vers. &4).
  Ensure that all necessary configurations are in place for the claim type.
  
  
  
  Review Master Data:
  
  Check the master data for the policy product and ensure that all required fields, including the internal claim type, are populated.
  If necessary, create or update the master data to include the missing claim type.
  
  
  
  Data Entry Verification:
  
  Review the data entry process to ensure that the claim type is being entered correctly.
  If the claim type is optional, ensure that the system is set up to handle cases where it may be left blank.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration of claim types and policy products.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as OICL (for customizing) and ICL1 (for claim processing).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2051 error in your SAP system.