How To Fix ICL2002 - User cancelled save process

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 002

• Message text: User cancelled save process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2002 - User cancelled save process ?

  The SAP error message ICL2002: User cancelled save process typically occurs when a user interrupts or cancels a save operation in the SAP system. This can happen in various contexts, such as during the processing of transactions, data entry, or when saving changes to documents.
  Causes:
  
  User Intervention: The most common cause is that the user manually cancels the save operation, either by clicking a cancel button or closing the dialog box.
  System Timeout: If the system takes too long to process the save operation, the user might assume it is stuck and cancel it.
  Network Issues: Connectivity problems can lead to delays, prompting users to cancel the operation.
  User Error: Users may accidentally click the cancel button or close the application window.
  
  Solutions:
  
  Retry the Operation: Simply attempt to save the data again. Ensure that you do not cancel the operation this time.
  Check for System Performance: If the system is slow, check with your IT department to see if there are any performance issues or if the system is undergoing maintenance.
  Network Stability: Ensure that your network connection is stable. If you are on a wireless connection, consider switching to a wired connection for better reliability.
  User Training: Provide training to users on the importance of allowing processes to complete and how to recognize when a process is taking longer than expected.
  Review Logs: If the issue persists, check the SAP application logs for any additional error messages or warnings that could provide more context about the cancellation.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. Sometimes, specific patches or updates may address underlying issues.
  Transaction Codes: The error can occur in various transaction codes, so understanding the context in which it appears can help in troubleshooting.
  User Roles and Permissions: Ensure that the user has the necessary permissions to perform the save operation, as permission issues can sometimes lead to unexpected behavior.
  
  If the problem continues to occur frequently, it may be beneficial to involve your SAP support team for further investigation and resolution.