How To Fix ICL852 - A bill with "character" type values is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 852

• Message text: A bill with "character" type values is not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL852 - A bill with "character" type values is not possible ?

  The SAP error message ICL852 indicates that there is an issue with the data type of a value in a billing document. Specifically, it suggests that a bill is being generated with "character" type values where numeric values are expected. This can occur in various scenarios, such as when processing billing documents, invoices, or credit memos.
  Cause:
  
  Data Type Mismatch: The error typically arises when a field that is expected to contain numeric values (like amounts, quantities, etc.) is instead populated with character strings or non-numeric characters.
  Incorrect Configuration: There may be a configuration issue in the billing document settings or in the master data that leads to this mismatch.
  User Input Error: Manual entry of data might have introduced invalid characters into fields that should only contain numeric values.
  
  Solution:
  
  Check the Billing Document: Review the billing document that triggered the error. Look for any fields that should contain numeric values and ensure they do not have any non-numeric characters.
  Validate Input Data: If the data is being entered manually, ensure that users are trained to enter only valid numeric values in the appropriate fields.
  Review Configuration: Check the configuration settings for billing documents in the SAP system. Ensure that the data types for the relevant fields are correctly defined.
  Data Cleansing: If the error is due to existing data in the system, consider running a data cleansing process to correct any invalid entries.
  Debugging: If the issue persists, you may need to debug the program or transaction that is generating the billing document to identify where the character values are being introduced.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to troubleshoot the issue.
  Documentation: Review SAP documentation related to billing and invoicing processes to understand the expected data formats and configurations.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.